Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your visa.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

Check this box if you want to skip entering your passport information at this moment. You'll need to provide this information later to complete your application.

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Help Center

Find answers, guides, and support for your UK ETA application. Our comprehensive help center is here to assist you every step of the way.

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Browse Help Topics

Find detailed guides and answers organized by topic

Getting Started

Learn the basics of UK ETA applications

What is a UK ETA and do I need one?
How to check your eligibility
Required documents for your application
Step-by-step application guide
Processing times and what to expect

Application Process

Detailed guidance on completing your ETA application

Filling out the application form correctly
Uploading documents and photos
Common application mistakes to avoid
How to track your application status
What to do if your application is rejected

Account & Payments

Managing your account and payment information

Creating and managing your account
Understanding our pricing and fees
Payment methods and security
Refund policy and procedures
Updating your payment information

Travel Information

Using your approved ETA for UK travel

Using your ETA at UK borders
ETA validity and multiple entries
What to do if you lose your ETA
Traveling with children and families
Transit passengers and connecting flights

Quick Answers

Fast answers to the most common questions

How long does ETA processing take?
Most applications are processed within 24-72 hours with our professional service.
What if I made an error in my application?
Contact our support team immediately. We may be able to help depending on the submission status.
Can I get a refund if my ETA is rejected?
Our service fee covers professional review and processing. Government fees are non-refundable if rejected for eligibility reasons.
Do I need to print my ETA?
No, your ETA is electronic and linked to your passport. Airlines and border control can access it digitally.

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