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Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your visa.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

Check this box if you want to skip entering your passport information at this moment. You'll need to provide this information later to complete your application.

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Privacy Policy

Your privacy and data security are our top priorities. Learn how we collect, use, and protect your personal information.

Last Updated: January 15, 2024

Privacy at a Glance

Key points about how we handle your data

Secure Encryption

Bank-level SSL protection

No Data Sharing

Never sold to third parties

Your Control

Access, update, or delete data

GDPR Compliant

EU data protection standards

Information We Collect

Personal Information

When you apply for a UK ETA through our service, we collect:

  • Full name, date of birth, and nationality
  • Passport information including number and expiry date
  • Contact details (email address and phone number)
  • Travel information and purpose of visit
  • Digital passport photos and supporting documents

Payment Information

Payment card details are processed securely through PCI DSS compliant payment processors. We do not store complete payment card information on our servers.

Technical Information

We may collect IP addresses, browser type, device information, and website usage data to improve our service and ensure security.

How We Use Your Information

ETA Application Processing

To review, process, and submit your UK ETA application to relevant authorities

Customer Support

To provide assistance, answer questions, and resolve issues

Service Improvement

To analyze usage patterns and enhance our service quality

Legal Compliance

To comply with legal obligations and respond to legitimate requests

Data Security & Protection

We implement comprehensive security measures to protect your personal information:

Technical Safeguards

  • • SSL/TLS encryption for all data transmission
  • • Secure servers with regular security updates
  • • Advanced firewall and intrusion detection
  • • Regular security audits and vulnerability testing

Administrative Controls

  • • Limited access on need-to-know basis
  • • Employee background checks and training
  • • Regular security awareness programs
  • • Incident response and breach notification procedures

Data Retention & Deletion

We retain your personal information only as long as necessary:

Application Data:Deleted 30 days after ETA approval or rejection
Payment Records:Retained for 7 years for tax and legal compliance
Support Communications:Deleted after 2 years unless ongoing issues

Your Privacy Rights

Under GDPR and other privacy laws, you have the following rights:

Right of Access

Request copies of your personal data

Right of Rectification

Correct inaccurate information

Right of Erasure

Request deletion of your data

Right to Restrict Processing

Limit how we use your data

Right to Data Portability

Transfer data to another service

Right to Object

Object to certain processing

Contact Us About Privacy

Questions about this privacy policy or your data rights? Contact our Data Protection Officer.

Email: [email protected]

Phone: +1 702-329-4270

Policy Updates

We may update this privacy policy periodically. We'll notify you of significant changes via email.

Current Version: January 15, 2024

Independent Service Disclaimer

We are an independent assistance service not affiliated with the UK government. This privacy policy applies to our service only. UK government authorities have separate privacy policies governing their processing of ETA applications.