Privacy Policy
Your privacy and data security are our top priorities. Learn how we collect, use, and protect your personal information.
Last Updated: January 15, 2024
Privacy at a Glance
Key points about how we handle your data
Secure Encryption
Bank-level SSL protection
No Data Sharing
Never sold to third parties
Your Control
Access, update, or delete data
GDPR Compliant
EU data protection standards
Information We Collect
Personal Information
When you apply for a UK ETA through our service, we collect:
- Full name, date of birth, and nationality
- Passport information including number and expiry date
- Contact details (email address and phone number)
- Travel information and purpose of visit
- Digital passport photos and supporting documents
Payment Information
Payment card details are processed securely through PCI DSS compliant payment processors. We do not store complete payment card information on our servers.
Technical Information
We may collect IP addresses, browser type, device information, and website usage data to improve our service and ensure security.
How We Use Your Information
ETA Application Processing
To review, process, and submit your UK ETA application to relevant authorities
Customer Support
To provide assistance, answer questions, and resolve issues
Service Improvement
To analyze usage patterns and enhance our service quality
Legal Compliance
To comply with legal obligations and respond to legitimate requests
Data Security & Protection
We implement comprehensive security measures to protect your personal information:
Technical Safeguards
- • SSL/TLS encryption for all data transmission
- • Secure servers with regular security updates
- • Advanced firewall and intrusion detection
- • Regular security audits and vulnerability testing
Administrative Controls
- • Limited access on need-to-know basis
- • Employee background checks and training
- • Regular security awareness programs
- • Incident response and breach notification procedures
Data Retention & Deletion
We retain your personal information only as long as necessary:
Your Privacy Rights
Under GDPR and other privacy laws, you have the following rights:
Right of Access
Request copies of your personal data
Right of Rectification
Correct inaccurate information
Right of Erasure
Request deletion of your data
Right to Restrict Processing
Limit how we use your data
Right to Data Portability
Transfer data to another service
Right to Object
Object to certain processing
Contact Us About Privacy
Questions about this privacy policy or your data rights? Contact our Data Protection Officer.
Email: [email protected]
Phone: +1 702-329-4270
Policy Updates
We may update this privacy policy periodically. We'll notify you of significant changes via email.
Current Version: January 15, 2024
Independent Service Disclaimer
We are an independent assistance service not affiliated with the UK government. This privacy policy applies to our service only. UK government authorities have separate privacy policies governing their processing of ETA applications.